Safe, short-term shelter for youth ages 9–17 who are homeless, at risk, or need a safe place to stay, no questions asked.
When hope seems lost, we leave a light on. Hays House is Idaho Youth Ranch's emergency youth shelter in Boise, a judgment-free, pressure-free space for young people ages 9 to 17 who are runaways, experiencing homelessness, victims of abuse or neglect, or who simply need somewhere safe to be. If you or someone you know needs help, we're here.
208-322-2308 — Hays House help line 24 hours a day, 7 days a week.
Hays House is Idaho Youth Ranch's emergency shelter for youth ages 9 to 17 in the Treasure Valley. It's a safe, short-term residential space for young people who have nowhere else to turn — whether they've run away, are experiencing homelessness, have faced abuse or neglect, or are in crisis and need immediate support. Hays House is also a Safe Place — a nationally recognized program that designates locations as safe havens where youth in crisis can get immediate help. If a young person walks through the door, we meet them where they are. No judgment. No pressure.
9–17
Ages Served
208-322-2308
24/7 Helpline
Boise, Idaho
Location
Hays House is for any young person ages 9–17 in the Treasure Valley who needs a safe place — for any reason, at any time. You don't need to have a perfect story or a plan. You just need to need help.
Hays House accepts referrals from schools, law enforcement, hospitals, social workers, state agencies, and other care providers. Walk-ins and self-referrals are also welcome.
Primarily serving the Treasure Valley (Boise, Nampa, Caldwell, Meridian, and surrounding communities).
Hays House is a certified Safe Place partner. Safe Place is a national program that designates certain community locations as safe havens — places where youth in crisis can walk in and immediately receive help.
If you are having problems at home, suffering from abuse or neglect, or in a situation that feels dangerous, you can go to any Safe Place location and ask for help. A Hays House staff member will be contacted and will come to you. No questions, no judgment — just safety.
Idaho Youth Ranch has earned The Joint Commission's Gold Seal of Approval® for Hays House — a nationally recognized symbol of quality reflecting a commitment to safe, high-quality care. Joint Commission accreditation means IYR continuously meets rigorous performance standards for health and safety.
7221 W. Poplar Street
Boise ID 83704
208-322-2308 — The only helpline for Treasure Valley kids on-call 24 hours a day, 7 days a week.
24 hours a day, 7 days a week — walk-ins accepted in crisis situations.
Answers to some of the questions families often ask when trying to understand these challenges.
Any young person ages 9–17 in the Treasure Valley who needs a safe place. You don't need an appointment, a referral, or a specific reason. If you need shelter, safety, or support — we're here.
Hays House is designed for exactly that kind of situation. Short-term, immediate shelter is what we do. Call 208-322-2308 or come directly — our team is available around the clock.
Yes. Parents, guardians, social workers, school staff, and others can contact Hays House on behalf of a young person in need. Call 208-322-2308 to discuss the situation with our team.
TBD
Our team works with each youth and their support system to develop a plan for what comes next — whether that's returning home safely, connecting with additional services, or another housing option. We don't just shelter young people; we try to help them find a path forward.
