Idaho Youth Ranch Update on Coronavirus (COVID-19)
March 20, 2020
Dear Idaho Youth Ranch Shopper,
I know that this is one of many, many emails you are getting about the threat of the coronavirus (COVID-19).
However, in light of Governor Little’s announcement declaring Idaho in a state of emergency, I felt it was crucial to reach out and inform you of how we are addressing the safety of our shoppers, donors, employees, and kids.
Idaho Youth Ranch has campuses and facilities throughout Idaho. Each location has received unique instructions to ensure the safety of the people working, residing, and visiting in each of those locations.
We have put in place a series of precautionary steps in our thrift stores that are designed to protect our shoppers, donors, and employees. We are following guidance from the CDC and local health authorities and have increased our cleaning and sanitizing in all of our locations.
To do our part to prevent the spread of COVID-19, we have instructed our store teams to do the following:
- Cash Registers are cleaned and wiped down hourly.
- Customer Service Representatives at the front and back of the store have been provided with hand sanitizer and asked to use sanitizer between transactions.
- Bathrooms, break-rooms, and donation desks are cleaned and wiped down every 2 hours.
- Store teams have been coached in using good social distancing and care when working with customers and each other.
- We know there is a growing concern as the outbreak and impact of COVID-19 continues to evolve. Ensuring the health, safety, and wellbeing of the youth we serve along with our employees, donors, and shoppers have always been a top priority, and it is especially critical at this time.
As we all grapple with this issue, our focus on our mission becomes even more important: “We unite for Idaho’s youth by providing accessible programs and services that nurture home, healing, and resilience.” Our hope in a time like this is that our collective understanding of the need to unite to help Idaho’s youth becomes even more clear. At the same time, providing accessible programs is taking on new meaning during this time of social distancing. We are continuing to develop the right steps to respond to this crisis as it continues to emerge and change. Know that our focus on helping the youth of Idaho has not changed, and we are still serving kids every day.
This is a stressful time for everyone, which can exacerbate the underlying mental health and behavioral issues that each of us may face, including those faced by the youth we are treating. We are anticipating the need for our therapeutic services to grow as we go through and beyond this difficult period in our world.
In the coming days, we will share some useful guides on helping young people manage stress and anxiety during this time.
We will get through this time as we unite together with compassion. Our commitment to our mission is unchanging. One of our core values is transparency, and we will keep you up to date on our efforts during this time and on any impact, COVID-19 has on our operations.
Scott Curtis, LMSW