Recommended Cleaning Protocol for All IYR Facilities

Why have a cleaning protocol?  

  • A person can catch the coronavirus (or other diseases) by having contact with an object if the surface of the object has live virus on it.
  • Experts estimate coronavirus can live on a surface from a few hours to as much as 9 days, depending on the type of surface, the temperature, and the environment.
  • One important step we can take to protect our employees and the community from contracting or spreading the coronavirus (or other diseases) is to regularly clean and disinfect surfaces that are frequently touched by others.

What should be cleaned?  Common “high-touch” areas such as:

  • Countertops
  • Tabletops
  • Door knobs
  • Bathroom and breakroom fixtures (including water fountains)
  • Refrigerator handles
  • Stair railings
  • Telephones
  • Keyboards (computers, laptops, tablets, & mice; adding machines & calculators)
  • Cash registers
  • Remote controls
  • Any other surface or object frequently touched by others
  • Any surface that may have on it blood, stool, or bodily fluids
  • Steering wheels, gear shifts, and door handles of IYR vehicles

How often should cleaning be done?

  • High-touch surfaces should be cleaned “regularly.” Given the current increased risk of infection, we recommend disinfecting these surfaces at least once per day, and immediately after contact by someone who appears to be ill.

How should cleaning be done?

  • Wear disposable gloves while cleaning surfaces and ensure proper ventilation.
  • Apply an appropriate spray cleaner* to the surface and thoroughly wipe with a clean rag or paper towel. You may also use a disinfecting wipe to clean the surface.

*Note: We have ordered an appropriate disinfectant cleaner, and upon delivery we will distribute it in spray bottles to all locations.  In the meantime, use a common disinfectant spray such as Clorox Multi Surface Cleaner with Bleach or Lysol Clean & Fresh Multi-Service Cleaner that are available in retail stores. Be sure to follow the instructions on how long to leave the cleaner on the surface before wiping.

  • After cleaning surfaces, dispose of your gloves and any paper towels or disinfecting wipes. Rags should be laundered before re-using.
  • Wash your hands with soap and water for 20 seconds.

IYR Cleaning Protocol - Additional Information

The product we ordered for disinfecting the surfaces in our work areas is one used in hospitals and we have not yet received it.  This information will guide cleaning efforts until the disinfectant arrives.

  • You may disinfect surfaces using products like those listed in the IYR Cleaning Protocol, diluted household bleach solutions, alcohol solutions with at least 70% alcohol, or most common EPA-registered household disinfectants.
  • Diluted household bleach solutions can be used if appropriate for the surface.
    • Follow the manufacturer’s instructions for application and proper ventilation.
    • Check to ensure the product is not past its expiration date.
    • Never mix household bleach with ammonia or any other cleanser.
    • Unexpired household bleach will be effective against the coronavirus when properly diluted.
    • Remember, this is bleach – do not use on fabric surfaces.
    • Prepare a bleach solution by mixing 5 tablespoons (1/3 cup) bleach per gallon of water or 4 teaspoons bleach per quart of water.
  • All thrift stores will be receiving electronic screen wipes to clean the touch screens of the counterpoint and RIMS workstations. Do not use any other cleaning products on those touchscreens.

Nagel Center Employees:

Daily cleaning and sanitation processes are an important part of protecting IYR employees, clients, and customers from contracting or spreading the coronavirus. This message describes the expectations and responsibilities for implementing our recently established IYR Cleaning Protocol within the Nagel Center complex.  Supervisors, please post this message and personally share it with any of your staff who do not have a personal work email. 


  • Individual employees are responsible for the daily cleaning and disinfection of their personal work spaces (desks, tables, or work surfaces; keyboards; telephones; door handles; light switches; etc.)
  • Appropriate cleaning materials are identified in the IYR Cleaning Protocol and Additional Information documents. Please notify your supervisor if you do not have the materials you need.
  • Hand Sanitizer – wall-mounted dispensers have been installed at various locations throughout the Nagel Center.

 Building 1:  Maintenance staff will clean and disinfect all common areas and surfaces, including breakroom and restrooms, daily.

 Building 2:  Maintenance staff will clean and disinfect all common areas and surfaces, including breakroom and restrooms, daily.

 Building 3:  Maintenance staff will clean and disinfect all common areas and surfaces, including breakroom, restrooms, and training rooms daily.

 Warehouse/Distribution:  As instructed by Distribution management

 Ecommerce:  As instructed by Ecommerce management

 Nagel Outlet:  As instructed by Nagel Outlet management