ECOMMERCE CLERK-BOISE

IDAHO YOUTH RANCH

POSITION DESCRIPTION

INTRODUCTION

Due to the nature of our work, employees of the Idaho Youth Ranch must hold themselves and each other to a high standard of conduct and service. Our employees are entrusted with the care of someone else’s child or family members. Our employees spend time in the private homes of clients providing services, picking up donations or delivering purchased items. We must ensure, to the fullest extent possible, that each employee understands his or her obligation to preserve that trust and fully accept his or her role as a representative of IYR.

IYR position descriptions reflect the scope, degree of difficulty, knowledge, skill, time, effort, and character required of the employee. IYR position descriptions provide a comprehensive view of job expectations. Rather than being composed of only a list of tasks, they are much broader in scope. Position descriptions identify the intended outcomes or results for work being done, the qualities/character essential to success of employees, the essential job tasks, and other minimum qualifications. It is not our intent to overwhelm employees with pages of duties and responsibilities, but to provide them with an explanation that is representative of the time and energy they commit to their jobs and careers.

POSITION:  eCommerce Clerk-Boise

The eCommerce Clerk is a crucial element to the success of the IYR’s eCommerce Department. Each eCommerce Clerk is cross-trained to perform all staff functions with respect to the operation of the eCommerce Department. The eCommerce Clerk reports direct to the eCommerce Manager. The eCommerce Clerk, when fully cross-trained will be responsible for the following tasks, as well as additional tasks assigned by the eCommerce Manager:

eCOMMERCE CLERK TASKS:

TASK 1: HAND GRADER / HAND SORTER:

  1. Checking for item (ie: book) wear (torn cover, torn pages, highlighting, handwriting, water damage, smell, etc.) Sorting items into one of three categories: (1) eCommerce; (2) Thrift Stores; (3) Recycle
  2. Ensuring the item is complete as it would be when sold new (all pages intact, etc.)
  3. Knowledge of what items are acceptable and which are not.
  4. Following the Amazon.com standard for grading items into certain categories (Like New, Very Good, Good, Acceptable)
  5. Responsible to hand sort a set amount of items per hour/day to ensure that the data entry department is supplied with items to enter at all times. This amount is set by management.

TASK 2: PRE-SCREENING:

  1. Receive items from the hand grader/sorter.
  2. Double checking the quality of each item.
  3. Scanning each item into the computer scanning software to see if it meets IYR’s eCommerce acceptance criteria (the online program will either ACCEPT or REJECT each item based on parameters set up by IYR’s eCommerce management).
  4. Providing the Data Entry Department with enough volume to keep sellable items circulating throughout the system.

TASK 3: DATA ENTRY:

  1. Enter items into the Indaba software that have already been through the Hand Grading and Pre-Screening Departments.
  2. Providing a final quality check of each item.
  3. Possible pricing and uploading of batched items.

TASK 4: CATALOGING AND STOCKING:

  1. Cataloging and stocking items that have been entered into the system onto inventory shelving.
  2. Aligning items on the shelving per numbers provided from the computer.

TASK 5: SHIPPING AND RECEIVING:

  1. Picking sold items from the inventory shelving.
  2. Ensuring that proper item is shipped.
  3. Packaging items for shipment.
  4. Coordinating and staging sold/packaged items for shipment.

TASK 6: ADDITIONAL TASKS:

  1. eCommerce warehouse audits.
  2. General cleanup and light maintenance.
  3. Additional tasks as assigned by eCommerce management.

GENERAL INFORMATION:

  1. Work Schedule.  The eCommerce Clerk normally works during regular retail business hours, Monday through Saturday, 40 hours per week. Schedule may include, at times, work in the evenings.

MINIMUM POSITION QUALIFICATIONS

  1. Education & Skills. Must have a high school diploma or equivalent. Must be able to work with minimal supervision. Needs to exhibit basic computer skills and familiarity with the Internet.
  2. Driver’s License.  Must have a valid Idaho Drivers License or obtain one within 15 days of hire, as a condition of continued employment.
  3. Physical Condition. Must have the physical ability to perform the above listed job tasks. This position involved the physical ability to regularly lift and carry items weighing approximately 40 pounds.

Position FSLA Status: Non-exempt.

Instructions to apply

Send resume highlighting relevant experience and skills to: Del Morgan, Idaho Youth Ranch, 5465 W. Irving Street, Boise, Idaho 83656. Fax: (208) 377-2819 dmorgan@youthranch.org.