COMMUNITY SERVICES CLINICIAN II - NORTHERN IDAHO

The Community Services Clinician II (CSC II) has primary responsibility for the therapeutic and skill building components of the program. He conducts assessments, develops service plans/phase, and provides multifaceted clinical therapy and/or skill building services to youth and their families. The Clinician provides clinical consultation to team members as well.

The Clinician is divided into two distinct positions: The CSC 1, CSC 2 and CSSC:

1. The CSC 1 provides assessment, case management, service coordination, skill and resource development specific to at-risk families with children under 10 years old or where the focus of the IYR services is to provide crisis intervention and skill building for families. The CSC 1 with specialized training and support may also provide Functional Family Therapy as directed.
2. The CSC 2 provides assessment, service coordination, family counseling and resource development through Functional Family Therapy for assigned families placed in IYR residential programs or other facilities/programs.
3. The CSSC provides additional duties to support the organizational and clinical needs of the site to include community outreach, central contact for the agency and community partners, leadership for the team members in the administration of daily activities, distribution of referrals and office management. The CSSC provides that personal presence in the community representing the best qualities of the agency in its mission, values, services and use of self where no Community Services Director is currently assigned.

The Clinician works under the general direction of the Senior Clinician or Community Services Director depending on the program site.

PROGRAM OUTCOMES RELATED TO THIS POSITION

As a result of the therapy, supervision and support provided by the Clinician, the family assigned to his program will:

• Make steady progress toward the achievement of their service plan/phase goals;
• Know they are valued and are worthy of respect;
• Reside in a safe, healthy, clean and well maintained living environment;
• Be held accountable for their actions in a constructive, positive manner; and
• Be prepared for their discharge from the program, and return to or maintain their placement in the home and the community.

FUNDAMENTAL QUALITIES (The Essence of the Job)

1. Underlying Principles. This area relates to and identifies the key personal internal characteristics, qualities, and traits the Clinician must have and fully utilize to help families achieve their service plan/phase goals.
   1. Ability to Relate. The Clinician relates well to families and to the employees with whom he provides clinical consultation and direction.
      1. He possesses a caring and accepting attitude while maintaining professional boundaries. He has patience. He enjoys being around and relating to families, even when they are not at their best. The Clinician helps family members and the youth relate to one another. He models effective adherence and competency in each phase of services and demonstrates conflict and dispute resolution skills. He demonstrates appropriate responses to family conflict.
      2. She has positive working relationships with individuals, agencies or departments that place the family in her program. She is comfortable working with all family members. The Clinician is confident in her dealings with other treatment professionals when staffing cases and reviewing family progress. She is assertive when advocating for the treatment needs of families.
   2. Personal Qualities. The Clinician is optimistic in outlook and resourceful in meeting challenges. Her personal values are aligned with the IYR agency values. She willingly abides by the agency ethics policy and the Code of Ethics for IYR Programs Employees. She possesses good insight into the motivational needs of others.
   3. Organizational Orientation. The Clinician abides by and actively supports the IYR mission, policies and practices. He understands that his work is part of a larger helping system that includes other IYR programs, the youth’s family and support system, community professionals and placing entities. He understands that the agency’s mission is to help youth and their families experience long term success rather than just short time progress, and he approaches his work in that way.
2. Exercise Judgment. This section relates to the way the Clinician uses their mental abilities to carry out their duties and responsibilities. The Clinician works in a dynamic environment that requires critical thinking and sound judgment. He is proficient at analyzing problems, considering alternative courses of action and implementing effective solutions.
   1. Know and Understand. The Clinician continually increases her knowledge of the agency and larger system of care through training and study. She progressively develops her knowledge of therapeutic interventions and deepens her understanding of how they may be applied to help families achieve their service plan/phase goals.
   2. Observe. The Clinician is constantly aware of what is happening in his work environment. He shares his observations of family behaviors in clinical staff meetings and as necessary. His awareness and observation skills give him the ability to be proactive and to intervene with families who are experiencing emotional and behavioral problems, before their problems escalate out of control.
   3. Learn. The Clinician aspires to learn and grow both personally and professionally. She seeks out learning experiences. She effectively applies what she has learned through study and on the job experience. She is willing to learn new methods, and accept changing work conditions and approaches.
   4. Organize. The Clinician works with other staff members and families to maintain an orderly work and living environment. He approaches each task after first thinking about how it should be organized to best achieve the desired result.
3. Purposeful Action. This domain relates to how the Clinician acts in carrying out their work duties and responsibilities.
   1. Team. The Clinician is an effective team member and strives to help others understand the importance of professional behavior and team unity. She serves as a clinical resource to team members and provides consultation in positive and constructive ways. She understands the importance of team members feeling safe in sharing their views and questions. She holds herself and other team members responsible for their individual assignments. She supports team decisions and activities in ways that reinforce effective program and clinical practices.
   2. Accountability. The Clinician takes responsibility for his own actions, and when necessary, addresses issues of accountability with team members, other employees and families served. He provides professional and constructive feedback to team members, program and agency leaders. He uses his own mistakes and the mistakes of others as opportunities for improvement.
4. Engage. This job domain relates to the level of active involvement the Clinician must maintain to be an effective resource for team members and families. The Clinician stays engaged with staff members and families throughout her work day. She is on the front lines, ready to respond to individual or family crisis and emergencies. She helps families stay on task, provides direction and support as needed and appropriate.
5. Model. The Clinician “walks the talk,” by living and working in a manner consistent with agency values, policies and program practices. He demonstrates a positive outlook, appropriate use of humor, patience, energy, perseverance, adaptability, punctuality, attention to detail, creativity, and the value of a healthy lifestyle. He keeps his emotions under control (or at least appears to) at all times. He demonstrates effective professional boundaries, conflict resolution, problem solving, and strength-based methods that are consistent with the agency’s treatment approach. He demonstrates how employees of the Division of Community Services can be helpful and trusted.
6. Communicate. The Clinician strives for clear, objective, professional and constructive communications in all internal and external interactions. Her written work products are accurate, complete, and timely. She demonstrates effective verbal, non-verbal, and written communication skills. She is an active listener. She is able and willing to confront individuals and situations constructively, with care and an eye on the larger purpose (the end in mind). She keeps other staff members informed and in the loop. The Clinician abides by agency communication protocols.
7. Teach. The Clinician takes advantage of the “teachable moment” to address with families their patterns of negative behavior and to offer positive behaviors to replace them. He imparts to families social, problem solving, and conflict resolution, skills. He creates opportunities to learn empathy.
8. Manage. The Clinician is responsible to manage her work assignments. She is well organized and her time and resources are optimized. She may have opportunities to help families with the management of their daily interactions with each other and community resources.
9. “Whatever It Takes”. The Clinician does not recognize the words, “That’s not my job.” He is committed to the success of the agency, their program, and the families in his charge. He willingly applies his skills and energy to any task that needs to be done.

TREATMENT / SERVICE TASKS

1. Family Orientation. The Clinician warmly engages new families and helps them feel at ease. She assists new families with understanding the purpose of the service and their working relationship with referral sources as a Community Treatment Team. She plays the important role of helping families understand and see a value in the change process and therapeutic expectations.
2. Family Supervision. The Clinician has responsibility to provide direct services to families on his caseload. He responds appropriately family crisis, abiding by IYR behavioral management policies and practices. If he observes or learns of any neglect/abuse or violation of custody or probation issues, he intervenes immediately, takes appropriate action to stop it, reports the incident to his supervisor and takes any other steps required by agency policy.
3. Treatment. The Clinician formulates and implements treatment strategies for each family. She participates in the service plan/phase process, provides family therapy sessions and completes all required documentation. She is well versed in the program’s therapeutic models and Skill Building treatment modalities and associated curriculum. She is responsible for the organization, coordination, and the therapeutic sessions provided as outlined in the service plan. She directs family members in how to implement treatment strategies and provides them with constructive feedback.
4. Balanced Approach Restorative Justice (BARJ). The Clinician is well versed in BARJ. She ensures that all program employees apply BARJ practices in their work with families. She is supportive of a youth’s efforts to restore their victim(s), because of the importance restoration plays in the treatment process. She supports program measures that manage, reduce and alleviate the risk youths pose to themselves, within their program, homes and the larger community.
5. Reintegration. The Clinician is aware of the reintegration plans of each individual family in his program. He understands that residential care is a transition period for youth. From day one, he encourages families to begin thinking about what changes they need to make in their lives in order to have lasting success in their homes/communities. He strongly and actively supports the reintegration of youth and families into their communities.
6. Monitoring Implementation and Treatment Integrity. The Clinician treatment integrity is addressed and improved through both the monitoring, tracking and through systematic supervision. She works to build competence and skill in the application of session process goals, conduct comprehensive client assessments, and track clinical outcomes for individual sessions, individual cases, and groups of client records. She increases competence and skills by keeping focused on the relevant goals, skills, and intervention necessary for each of the phases of treatment. In addition, she works with her team weekly to discuss cases, discuss clinical issues and internal and external staff meetings to ensure a wide variety of process and assessment information is discussed to make good clinical decisions and complete outcome information. She works regularly through supervision by the Director and/or Senior Clinician adherence and competency is implemented, monitored, and improved.

OPERATIONS TASKS

1. Human Resources. The Clinician abides by all agency personnel policies and procedures. He takes responsibility to ensure his own personnel record contains the information required by licensing, contracting and accreditation standards. He confronts all discrimination and harassment in the work place by reporting all incidents in accordance with agency policy. He completes and maintains required training, certifications and skills courses.
2. Financial Management. The Clinician abides by all agency and program fiscal policies and procedures. She wisely and prudently manages the use of therapeutic resources.
3. Employee/Client Safety. The Clinician conducts all of his duties and responsibilities while maintaining professional boundaries in a safe manner. He actively promotes a safe work environment by confronting any unsafe behavior he observes. He reports unsafe work conditions/equipment to his supervisor. He abides by all agency safety policies and practices. He reports all accidents and injuries to his supervisor in accordance with agency policy.
4. Risk Management. The Clinician is continually aware of risks in her work environment, especially as they relate to family behavior. She remains constantly aware of youth and family members who are experiencing psychological crisis, have suicidal ideation, or are psychologically fragile. She takes the appropriate steps to reduce or eliminate those risks while maintaining professional boundaries through careful assessment, planning for appropriate levels of treatment, supervision and structure, and clinical direction to Community Treatment Team members.
5. Facility Management. The Clinician works with his team members to manage the upkeep of their facility, equipment and other assets. He takes pride in the condition of his facility, and helps instill this pride with his colleagues.
6. Quality Assurance & Improvement. The Clinician views quality assurance and improvement as an every day opportunity. She constantly looks for ways to improve her own performance and her team’s performance. She actively participates in the Continuous Quality Improvement (CQI) meetings. She carries out CQI strategies, tasks, and assignments directed by her team, program and the agency.

GENERAL INFORMATON

1. Work Schedule. Clinician work schedules are primarily built around the time of day when families are available for therapy. The Clinician is normally scheduled to work during the afternoon and early evening, but may occasionally work, or spend some time at work during other times to: observe the implementation of treatment strategies, documentation, reporting to Community Treatment Teams and to respond crisis situations. The Clinician may have on-call responsibilities. The Community Services Director will do her best to maintain the work schedule she gives the clinician when he is hired, but she cannot guarantee an employee’s schedule won’t change.

   The Clinician may be required to attend an occasional organizational meeting or training sessions that requires overnight travel and that may last for several days.

2. Location. Clinician will have company car assigned and will serve the entire Priest River area including but not limited to Boundary and Bonner County.

MINIMUM POSITION QUALIFICATIONS FFT CLINICIAN

1. Education & Knowledge. A Master’s degree (or higher) in a direct clinical practice human services field (e.g., Master’s degree in social work, psychology, or marriage and family therapy), and certification in Functional Family Therapy when required.
2. Experience and Skills. Two years experience providing counseling and/or crisis intervention services to families and adolescents (preferred). Some experience working in a clinical or home-based program (preferred). Strong organizational skills. Ability to handle multiple tasks at the same time. Ability to work independently and as a team member. Ability to handle multiple complex tasks concurrently. Good computer skills.
3. Driver’s License. Must have a valid Idaho’s driver’s license or obtain one within 15 days of hire, as a condition of continued employment.
4. Certification. Must hold current certifications in first aid, CPR, physical/non-physical crisis intervention or complete the requirements for certification within ninety (90) days of hire date.
5. Physical Condition. Must be in good health as certified by a physician within 30 days of hire. Must have the physical ability to perform essential job duties and responsibilities.
6. Other. Must be at least 25 years of age. Does not have a criminal record, or obtains a criminal history clearance via Idaho Department of Health and Welfare licensing rules and IYR criminal history policies and procedures.

SALARY & BENEFITS

The Idaho Youth Ranch offers competitive salary & benefits. For a summary of those benefits, please click on the “Employee Benefits” tab.

INSTRUCTIONS

Send cover letter and resume highlighting relevant experience and skills to: Idaho Youth Ranch Attn: Human Resources, 5465 W. Irving, Boise, Id. 83706, submit electronically to hr@youthranch.org, or fax to 208-377-2819. Application materials will be accepted until the position has been filled. The Idaho Youth Ranch is an Equal Opportunity Employer.